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Payment Policy

At Get Set Mobility, we want checkout to be simple and secure. This policy explains the payment methods we accept, when your card is charged, and how sales tax is handled.

Accepted Payment Methods

We currently accept the following payment options:

  • Credit Cards: Visa, Mastercard, American Express, Discover
  • Debit Cards: All major debit cards with a Visa or Mastercard logo
  • PayPal: Fast and secure checkout via your PayPal account
  • Digital Wallets: Shop Pay and Apple Pay
  • Shop Pay Installments: Split your purchase into scheduled payments at checkout. Provided by Affirm and its lending partners, subject to eligibility and approval

For more information about financing, please see our Financing page.

Order Processing

Authorization Hold: When you place an order, an authorization hold may be placed on your payment method to reserve the funds. This is not a charge.

Payment Capture: Payment is captured only at the time of shipment. If we cannot fulfil your order, the authorization is released and no charge is processed.

Sales Tax

Sales tax is calculated at checkout based on your shipping address and applicable state law. The exact amount is shown before you complete your purchase.

Secure Checkout

Payments are processed through Shopify's PCI-compliant checkout. We never see or store your full card number.

Currency

All prices on this site are shown and charged in United States Dollars (USD).

Declined Payments

If your payment is declined, the order will not be processed. Check the card details and billing address you entered, or contact your bank — declines are issued by your card issuer, not by us. If you are still stuck, call us and we will help.

Cancellations and Refunds

There is no fee to cancel before payment is captured. After payment is captured but before the order ships, a 5% cancellation fee applies. Once an order has shipped, our Return Policy applies instead. Full detail is on our Cancellation Policy page.

Questions?

We're available Monday–Friday, 8:00 AM–4:00 PM MST and typically respond within one business day.


Get Set Mobility

312 W. 2nd St #1512

Casper, WY 82601, United States

Phone: (888) 361-3659

Email: info@getsetmobility.com

Free Custom Quotes

Not sure which scooter is right? Get a free quote.

One scooter or fifty. Tell us how it will be used and a specialist will send you a custom quote within one business day.

Call now for a free quote (888) 361-3659Mon-Fri 8am-4pm MST
  • Free curbside shipping to the lower 48
  • Factory-direct, brand new, with full manufacturer warranty
  • Price match against other online retailers
  • Volume pricing for facilities, fleets and dealers

Get your free custom quote

Prefer to talk? Call (888) 361-3659
or request it below
Business, fleet or government purchase? (optional)

No obligation. We reply within one business day.

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