Forcemech Navigator PRO All-Terrain Folding Power Wheelchair - 400 lb Capacity, Dual Batteries, 18 Mile Range

At Get Set Mobility we keep shipping simple: free curbside delivery to the lower 48.

Free Shipping to the Lower 48 USA

We offer free shipping on all orders to the contiguous United States. Orders are delivered by FedEx Ground, FedEx Freight, or UPS depending on size and weight. Delivery is curbside — the carrier will not bring the item into your home, garage, or interior rooms, so please arrange assistance if you need it.

Order Cut-Off and Processing

• Order cutoff: 12:00 PM Mountain Time (Denver). Orders placed after the cutoff begin processing the next business day.
• Processing time: 1–3 business days
• Shipping time: 2–7 business days after processing
• Total delivery time: 3–10 business days

We do not accept backorders. If an item is out of stock we will notify you and offer a refund or the option to wait for restock. Payment is captured only once your order is ready to ship.

Tracking

We email tracking when the supplier confirms shipment.

LTL Freight

• The carrier calls ahead to schedule delivery
• A signature is required
• Someone must be present to inspect and sign

Damaged Shipments

Photograph any visible damage at delivery, refuse the shipment and note the damage on the Bill of Lading, then email info@getsetmobility.com within 24 hours of delivery.

Where We Ship

We ship only within the contiguous United States. We do not ship to Alaska, Hawaii, U.S. territories, international addresses, APO/FPO addresses, or PO Boxes. Outside those zones, email us for a custom quote.

Sales Tax

Sales tax is calculated at checkout based on your shipping address and applicable state law.

Full details on our Shipping Policy.

Your satisfaction is our priority. If a product is not right, here is exactly how returns work.

General Rules

• Return window: requests must be made within 30 days of delivery
• Restocking fee: 30% applies to all returns, including refused shipments and returns caused by an incorrect address
• Condition: unused, uninstalled, in original packaging with all accessories, manuals, and documentation
• Not returnable: used or modified items, items not in resalable condition, items missing original packaging, consumable accessories
• Damaged items: report within 24 hours of delivery with clear photos

Exchanges

Request within 30 days. The original item is returned and inspected, we refund it less the 30% restocking fee, and you place a new order for the replacement.

Refunds

Issued to your original payment method within 10 business days after we receive and inspect the return. Your bank may take a further 5–10 business days to post the funds.

Cancellations

• Before payment is captured: no fee
• After payment is captured but before shipment: 5% cancellation fee
• After shipment: treated as a return, 30% restocking fee

Starting a Return

1. Contact info@getsetmobility.com or (888) 361-3659 with your order number and reason
2. We issue a Return Authorization (RA) number if eligible
3. Package the item with all original contents and label it with the RA number
4. Ship to the address we provide and send us the tracking number

Return shipping is the customer’s responsibility unless the product is defective or arrived damaged. Full details on our Return Policy.

Our Commitment to Competitive Pricing

We work to offer the best value we can on every scooter we carry. If you find the identical scooter for less somewhere else before you order, tell us and we will look at matching it.

How Our Price Match Works

Find a lower price for the same item at another online retailer and we will verify it and discount your order to match.

Important: price match requests must be submitted and approved before you place your order. We cannot honor requests after a purchase is complete.

How to Request One

1. Email info@getsetmobility.com before purchasing
2. Include the link to the product on our site
3. Include the competing link showing the lower price
4. We verify the item, the seller and the total delivered cost

If it checks out, we issue a discount for the difference and send a custom checkout link.

What Does Not Qualify

• Coupons, rebates, BOGO, clearance, closeout, and holiday promotions
• Third-party marketplaces such as Amazon, Walmart, and eBay
• Individual or auction sellers
• Physical retail stores

The match covers item price plus shipping; sales tax is excluded. Limit one price match per order. Full details on our Price Match Policy.